Privacy policy

Pacific Resources and Energy Holdings Pty Ltd (ABN 97 698 272 954, ACN 698 272 954) is committed to protecting the privacy of personal information we collect, hold, and handle. This Privacy Policy explains how we manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What personal information we collect

We may collect the following types of personal information:

Full name, email address, phone number, and postal address;
Company name, position title, and business contact details;
Correspondence and communications when you contact us;
Information provided through our website contact form;
Any other personal information you voluntarily provide to us.

2. How we collect personal information

We collect personal information directly from you when you:

Submit an enquiry through our website contact form;
Communicate with us via email at ceo@pacificresourcesandenergyholdingspty.site;
Engage with us in relation to our services;
Provide your business card or contact details at industry events.

3. Purpose of collection

We collect, hold, use, and disclose personal information for the following purposes:

To respond to enquiries and provide information about our services;
To communicate with clients, partners, and stakeholders;
To manage our business relationships and provide professional services;
To comply with legal and regulatory obligations;
To improve our website and business operations.

4. Cookies and website analytics

Our website may use cookies and similar technologies to improve functionality and analyse usage. Cookies are small text files stored by your browser. You may configure your browser to reject cookies, but this may affect website functionality. We do not use cookies to collect personal information without your consent.

5. Disclosure of personal information

We will not disclose your personal information to third parties except:

With your consent;
To our professional advisers, contractors, and service providers who assist us in operating our business (subject to confidentiality obligations);
Where required or authorised by law or regulatory authority;
To protect the rights, property, or safety of Pacific Resources and Energy Holdings Pty Ltd, our clients, or others.

We will not disclose your personal information to overseas recipients unless we have taken reasonable steps to ensure the recipient complies with the Australian Privacy Principles.

6. Data security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include secure storage, access controls, and encrypted communications where appropriate.

7. Access and correction

You have the right to request access to the personal information we hold about you, and to request correction of any inaccurate or incomplete information. To make a request, please contact us at ceo@pacificresourcesandenergyholdingspty.site. We will respond to your request within a reasonable period in accordance with the APPs.

8. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint by emailing ceo@pacificresourcesandenergyholdingspty.site. We will investigate and respond to your complaint within 30 days. If you are not satisfied with our response, you may refer the complaint to the Office of the Australian Information Commissioner (OAIC).

9. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be published on this page with the last updated date. We encourage you to review this policy periodically.

10. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: ceo@pacificresourcesandenergyholdingspty.site
ABN: 97 698 272 954
ACN: 698 272 954
Registered office: Victoria 3103, Australia